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Allison Rzen
George Madden

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Vancouver Fire & Rescue Service (City of Vancouver)
Fire Chief

Nestled amongst the ocean, rivers, forest and mountains, Vancouver is situated in an exceptional natural environment. It is often cited as one of the best cities in the world to live, work, visit or invest in. Not only is it a physically beautiful place to live, but the city also provides a wide range of services and opportunities to its residents. Vancouver has received several awards for its various services and programs, including a United Nations award for Innovation in Public Service. The City of Vancouver has been rated as a Top 100 Employer in Canada and a Top 50 Employer in BC, as well as one of Canada’s Best Sustainability and Best Diversity Employers.   

As the leader of the Vancouver Fire & Rescue Service (VFRS) and a member of the City of Vancouver’s Corporate Management Team, the Fire Chief is accountable for the effective and efficient delivery of fire suppression, first response, protection, education, prevention and safety services for the residents and visitors of Vancouver. He or she works with the VFRS leadership team to set and implement the strategic vision and plan for the department, and has overall responsibility for the operations of 20 halls across the city, employing more than 750 professional and administrative team members. He or she works closely with a wide range of internal and external stakeholders to ensure VFRS is meeting the needs of the community and is aligned with and integrated within the strategic goals of the City. Serving a highly diverse population, the Chief is responsible for building a team that represents that diversity and supports an inclusive culture that provides opportunities for all.

The Fire Chief must bring proven skills as an outstanding leader and communicator who can create an environment that encourages and respects diversity of culture, approach and thought. With experience in a large urban centre, he or she is recognized as a strategic and innovative leader within a complex fire service, and has worked closely with municipal and community partners to contribute to the enhanced livability and safety of a community. A proven relationship builder, the Chief will have a track record of ensuring effective interoperability among first responder partners, and has a demonstrated ability to work in partnership with senior managers, front-line staff, union leaders, elected officials and the community to create a department that is accountable and responsive. During his or her career, the ideal candidate will have gained proficiency in budgeting, developing and implementing business plans, interacting with the media and making public presentations.

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