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George Madden
Allison Rzen

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BC Pavilion Corporation
General Manager, BC Place Stadium

Part of the BC Pavilion Corporation (PavCo) family, BC Place Stadium is the largest sports, exhibition and entertainment venue of its kind in Western Canada. An all-new BC Place Stadium reopened in September 2011 after completing a major revitalization that included the installation of the largest cable-supported retractable roof of its kind in the world. BC Place Stadium is home to Vancouver Whitecaps FC, the BC Lions Football Club and the BC Sports Hall of Fame, and has been host to many global events, including the opening and closing ceremonies of the 2010 Olympic Winter Games. Today an opportunity exists to take a great venue and make it exceptional.

Reporting to the CEO of PavCo and as a member of the PavCo Senior Leadership Team, the General Manager is responsible for the operational and financial success of BC Place Stadium. In delivering on this mandate, the General Manager will ensure BC Place operates as a best-in-class facility while maximizing the stadium’s economic benefits to the province and cementing Vancouver as a premier destination for world class sporting and entertainment events. The General Manager will lead a motivated and empowered team of business and operational professionals - as well as outsourced suppliers and third party partners - to deliver an unparalleled attendee experience while also fostering positive working relationships with key community partners in order to ensure the long term success of the facility.

As the ideal candidate, you have a track record in creating outstanding, memorable and unique guest experiences through operational excellence. You have gained practical knowledge with major stadiums, arenas, conference centres, attractions or similar, and are as comfortable setting strategic direction as overseeing the details to ensure the customer and client experience is second-to-none. An outstanding leader of people, you are adept at creating an environment of open and productive communication, measured risk taking, accountability, and pride in all people do, ideally in a unionized environment. You are comfortable and well versed in participating at senior leadership and Board tables, and are able to set out, monitor and report on results in a meaningful and useful way. Key to your success is your ability to build relationships at all levels and convey a sense of excellence and urgency in an effort to meet common goals and objectives.

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