City of Vancouver
General Manager, Engineering Services
Nestled amongst the ocean, rivers, forest. and mountains, Vancouver is situated in an exceptional natural environment and it is often cited as one of the best cities in the world to live, work, or visit. Not only is it a physically beautiful place to live, but the city also provides a wide range of services and opportunities for its residents. Vancouver has received several awards for its various services and programs, including a United Nations award for Innovation in Public Service. The City of Vancouver has been rated as a Top 100 Employer in Canada and a Top 50 Employer in BC, as well as one of Canada’s Best Sustainability and Best Diversity Employers.
At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. We encourage applicants from diverse backgrounds, including Indigenous applicants, all genders, nationalities and persons with disabilities.
Reporting to the City Manager and a key member of the City’s Leadership Team, the General Manager of Engineering Services (GM) leads a large team of 2000 people responsible for a wide variety of services aligned with Vancouver’s mandate to be one of the world’s most livable cities. Overseeing a broad portfolio including public works, transportation, utilities, major projects, and much more, the GM needs to be able to relate to and inspire a diverse workforce, from front line staff to senior professionals and consultants. The City’s Engineering Services group is unique in its scope and strives for innovative practice across the design-build-operate-maintain continuum for Vancouver’s extensive infrastructure assets. Additionally, it is a leader in environmental sustainability, taking bold steps to meet big goals such as being a Zero Waste community by 2040, having the best drinking water of any city in the world, and creating a resilient city that can adapt to climate change. All of this requires a visionary person who can continue to push the envelope while supporting teams on the ground.
In addition, the GM must be able to support complex decision making at the Council table, work effectively in community to ensure projects and services are managed smoothly and successfully, and consider the regional and provincial context in which the City operates. Recognizing Engineering Services provides fundamental services such as water supply, sewerage, drainage, solid waste, street access and lighting, and energy, the GM must work with a multitude of constituents and represents the City as a spokesperson in this regard.
The ideal candidate is an experienced, nimble leader, well-versed in effecting change to improve operations and service delivery. An engineer by training with a customer service focus, the GM has experience supporting a broader mandate by providing timely, responsive, and effective services. Entrepreneurial, visionary, inclusive and collaborative, the ideal candidate will have a track record in leading diverse and unionized teams and integrating various functions to meet common goals and objectives. In addition, the GM has experience overseeing large capital projects and high profile initiatives, and understands how to balance competing needs. He or she has outstanding relationship skills, is comfortable and experienced in the role of public champion, and has the ability to work with all of the City’s unique customer groups, while remaining committed to maintaining the integrity of the organization’s policies, systems, and processes.