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Shaun Carpenter
Maggie Ow

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Pacific Blue Cross
Senior Vice President & Chief Sales Officer

Pacific Blue Cross is the only health benefits provider that’s based in BC, serving the people of BC—and we’ve been doing it for over 80 years. As a health benefits society, we have stakeholders—not shareholders. It’s an important distinction for us, because we earmark our profits for reinvestment in areas that do “more good” for our members where they live and work, through new products and services and support for organizations in communities all over BC.

Reporting to the President & Chief Executive Officer, the Senior Vice President & Chief Sales Officer (SVP) is responsible for implementing client focused initiatives to ensure the achievement of overall strategic goals for the organization. The SVP is accountable for profitable short-term and long-term revenue generation for the Group Business and Individual Plans business divisions, as well as the Marketing and Product & Innovation functional areas.

As a key member of the Executive Leadership Team (ELT), the SVP develops and aligns departmental goals to corporate goals by creating departmental annual business plans, budgets, and project and technology initiatives. The SVP actively champions and nurtures high performing talent in the team to drive business performance and solid succession plans. They also contribute to the effective working of the ELT to maintain a high-level of teamwork and collaboration with various PBC functional areas, stakeholders, clients and members. The SVP continuously pursues opportunities to reduce costs and improve member experience through innovation, and business process improvements.

The ideal candidate is a senior professional with a minimum of ten years’ progressively more responsible sales management and customer relations experience in a dynamic and complex environment, preferably within the health and benefits insurance or a similar industry. This experience will include setting strategic direction that aligns with, and supports, the goals and objectives of the organization and a successful track record in leading the development and implementation of a significant sales and customer relations function.

Pacific Blue Cross (PBC) hires on the basis of merit and is strongly committed to equity and diversity within its community. PBC welcomes applications from visible minority group members, women, Aboriginal persons, persons with disabilities, persons of minority sexual orientations and gender identities, and others with the skills and knowledge to productively engage with diverse communities. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

If this is the next step in your professional career, please submit your application below.

Apply Online Now