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Shelina Esmail
Jennifer Madden

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The University of British Columbia
Managing Director, Faculty Relations and Support Services

Consistently ranked amongst the top 20 public universities and the best 40 public and private universities in the world, The University of British Columbia (UBC) is a global centre for research and teaching. UBC’s spirit has embraced innovation and challenged the status quo since 1915. With two main campuses (Vancouver and Okanagan) located on the traditional territories of the Musqueam Coast Salish and Okanagan peoples, UBC’s entrepreneurial perspective encourages students, staff and faculty to challenge convention, lead discovery and explore new ways of learning. Bold thinking is given a place to define ideas that change the world at UBC. 

With strategic intent at its core, the newly created role of Managing Director, Faculty Relations & Support Services will have mandate for two unique but highly critical components of UBC’s HR functions. A highly collaborative and confident leader is required to lead the Faculty Relations and Support Services. Reporting directly to the Vice President, Human Resources, you will provide thoughtful counsel to the Provost, Vice-Provost and the Deans on a variety of critical issues related to faculty relations, recruitment and retention. The Managing Director will be responsible for the development of best practices in all facets of faculty relations, with a particular focus on progressive frameworks.  Unique to UBC is the robust and comprehensive support services portfolio which encompasses faculty and staff housing, relocation, and immigration services. This portfolio brings creativity and innovation to the policies, procedures, process that foster successful housing, relocation and immigration services for faculty and staff. Along with others, the Managing Director will foster a collegial and harmonious professional relationship with the Institution’s administration, faculty association, UBC Properties Trust and other key stakeholders.

As the ideal candidate, you are seasoned and dynamic HR professional who has made significant contributions strategically and operationally within a complex organization that has competing priorities. You are comfortable with taking a proactive approach in creating consultative partnerships with stakeholder groups. In addition, you bring outstanding consensus building, problem solving and listening skills. You have a history of success in achieving buy-in from stakeholders and moving initiatives forward.  Finally, you are known to be fair; to exercise good judgment on all issues and possess the presence, stature and knowledge to build credibility throughout the entire University. Focused on optimizing HR’s role as a true partner throughout the organization, the Managing Director is a champion of recognizing efficiencies and evolving service delivery models. The Managing Director is seen as a polished, collaborative and engaging professional who conveys confidence that HR is attentive and service-focused. With at least 10 -15 years of progressively senior leadership of central advisory services and governance of labour relations in a large, complex unionized environment, the Managing Director will bring a solid track record of organizational transformation and vibrant creativity. Experience in a university environment would be an asset.

UBC hires on the basis of merit and is strongly committed to equity and diversity within its community. The University welcomes applications from visible minority group members, women, Aboriginal persons, persons with disabilities, persons of minority sexual orientations and gender identities, and others with the skills and knowledge to productively engage with diverse communities. All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority.

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