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George Madden
Jennifer Madden

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Vehicle Sales Authority of British Columbia
President & CEO

The Vehicle Sales Authority of British Columbia (VSA) is an administrative authority delegated by the provincial government to administer and enforce the Motor Dealer Act and its regulations, the Business Practices and Consumer Protection Act as it relates to the sale of motor vehicles, and other related statutes. Founded in 2004 and formerly named the Motor Dealer Council of B.C. (MDC), the agency became one of the first examples of the British Columbia government's new approach for administering public policy through a "delegated administrative authority." It licenses dealerships and sales people, investigates consumer complaints, provides dispute resolution and implements consumer education initiatives to raise the public awareness of their rights and responsibilities when purchasing or leasing a motor vehicle.

The role of President & CEO of the VSA is becoming available through the planned retirement of the incumbent later this year. The position reports to the 11-member Board of Directors and is the senior executive officer of the organization. The position develops and implements the operational strategies of the VSA and leads the business operations ensuring a sustainable, value-added model that serves the industry and the public.

As President you will oversee the effective and efficient management of the organization’s services and programs, maintaining strong working relationships with the provincial government, and advising the Board and its committees. Working collaboratively with a team of professionals, you will ensure the organization remains innovative and is constantly looking for new ways to provide service to the public and industry stakeholders and their clients.

As the ideal candidate you are recognized as a leader in a customer-oriented organization. Ideally, you bring experience in an entrepreneurial setting as well as exposure to a regulated environment. You will have demonstrated your ability to build the profile of an organization and look for new and sustainable opportunities to add value across a wide array of stakeholders throughout the province. You have a proven track record of working with government to further a mandate and are seen as a credible and reliable professional. You are a seasoned leader with experience running all aspects of an organization. You are also comfortable working closely with a Board to guide strategy development and set priorities.

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